Privacy Policy

Understand how the Beckley Police Department website collects, uses, and protects user information.

Privacy Policy

Effective Date: February 26, 2026

This Privacy Policy explains how the Beckley Police Department website (the “Website”) collects, uses, discloses, and protects information when you visit the Website or submit information through Website forms. This policy applies only to information collected through the Website and does not apply to information collected offline or through other city systems unless stated otherwise.

Information We Collect

Information You Provide

You may choose to provide information through the Website, such as when you contact us, submit a tip, request records, or use other online forms. Information may include your name, email address, phone number, address, and any message content or attachments you submit.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, referring pages, pages viewed, links clicked, and the date and time of your visit. This information is commonly collected through server logs and standard analytics technologies.

Cookies and Similar Technologies

The Website may use cookies or similar technologies to help the Website function, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain features or functionality.

How We Use Information

We may use information collected through the Website to:

  • Respond to requests, questions, tips, or submissions
  • Provide requested services, information, or resources
  • Improve Website content, accessibility, and performance
  • Maintain Website security and prevent fraud or misuse
  • Comply with applicable laws, regulations, and lawful requests

Public Records and Legal Disclosures

Communications and information submitted through the Website may be considered public records under applicable West Virginia law and may be subject to disclosure upon request, unless an exemption applies. Information may also be disclosed when required by law, court order, or other lawful process, or when necessary to protect public safety, the rights of individuals, or the security of city systems.

Do Not Submit Sensitive Information Through This Website

If you are reporting an emergency, do not use this Website. Call 911 immediately.

Please avoid submitting sensitive personal information through Website forms unless specifically requested. Sensitive information may include Social Security numbers, driver’s license numbers, financial account information, medical information, or other highly sensitive data.

How We Share Information

We may share information collected through the Website in the following situations:

  • With service providers: We may use vendors to host the Website, provide analytics, process form submissions, or support Website functionality. These providers are permitted to use information only to perform services on our behalf.
  • With law enforcement and government entities: We may share information with appropriate agencies when necessary for investigations, public safety, legal compliance, or to respond to lawful requests.
  • With the public: As described above, certain information may be disclosed as a public record, unless exempt.

Security

We take reasonable administrative, technical, and physical measures to protect information submitted through the Website. However, no method of transmission or storage is completely secure. You use the Website at your own risk.

Retention

Information collected through the Website may be retained in accordance with applicable records retention schedules, legal requirements, and operational needs.

External Links

The Website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review the privacy policies of any third-party website you visit.

Children’s Privacy

The Website is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Website, please contact us to request deletion where appropriate.

Your Choices

  • You may choose not to submit personal information through Website forms.
  • You can control cookies through your browser settings.
  • If you have questions about records requests or disclosures, you may contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or the Website, contact:

Beckley Police Department
Attn: Website Privacy
501 Neville Street
Beckley, WV 25801
Phone: 304-256-1720

Emergency Notice

If you have an emergency or need immediate police assistance, call 911.